FanSafe Gmbh
Blumauergasse 6/1/12
1020 Vienna

Please note that FanSafe does not offer a telephone hotline. If phone numbers are listed on our platforms, they serve only the obligation to provide information and concerns that do not directly affect customer service. For support inquiries concerning our platforms please use the email address

Place of jurisdiction: Vienna Commercial Court
Commercial register number: FN549129v
UID: ATU76503829

Privacy Policy
Terms of Service

Platform of the EU Commission for online dispute resolution
The European Commission provides, among other things, a platform for online dispute resolution. This and other information on how to resolve consumer complaints can be found here. FanSafe GmbH is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

In our FAQ area you will find answers to your questions If your questions cannot be answered using the FAQs or if you have problems using our services, please contact us at In addition, our live chat is available in the FanSafe application!

Have you received spam or phishing mails from our address or have you found any other infringing content on our website or platform?
Please send us an email to to report spam, phishing or legal violations.

Please visit our website for more information. Partners please contact us at

We only accept press inquiries via the email address

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.