Please note that FanSafe does not offer a telephone hotline. If phone numbers are listed on our platforms, they serve only the obligation to provide information and concerns that do not directly affect customer service. For support inquiries concerning our platforms please use the email address firstname.lastname@example.org.
Place of jurisdiction: Vienna Commercial Court
Commercial register number: FN549129v
Platform of the EU Commission for online dispute resolution
The European Commission provides, among other things, a platform for online dispute resolution. This and other information on how to resolve consumer complaints can be found here. FanSafe GmbH is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
In our FAQ area you will find answers to your questions If your questions cannot be answered using the FAQs or if you have problems using our services, please contact us at email@example.com. In addition, our live chat is available in the FanSafe application!
Have you received spam or phishing mails from our address or have you found any other infringing content on our website or platform?
Please send us an email to firstname.lastname@example.org to report spam, phishing or legal violations.
We only accept press inquiries via the email address email@example.com.